Protection Policy At MirrorRide, we know that your time, privacy, and trust are just as valuable as the shine on your vehicle. This Protection Policy describes how we handle your information with care, how we secure our online services, and how we ensure your digital experience is smooth, safe, and transparent. 1. What We Collect — and Why When you use our website to book a wash, ask for a quote, or leave feedback, we may collect: Your name, contact details, vehicle type, and preferred service time. Optional notes you provide about your car’s condition or location. We use this data only to coordinate appointments, personalize service, and improve our system. That’s it. 2. Booking System Security Our booking form isn’t just convenient — it’s protected: Your entries are transmitted through encrypted connections (HTTPS). All booking data is stored securely in a private system with access control. We don’t allow bots, auto-form fillers, or spamming tools to interact with our services. 3. Payment Protection If your booking includes online payment: All transactions are handled by secure, certified payment processors. MirrorRide never stores your card number or payment data on our servers. Suspicious or duplicate payment behavior is automatically flagged for review. 4. Account and Session Handling If you create a MirrorRide user profile: Your login data is stored in encrypted format using trusted industry methods. Sessions automatically expire after a period of inactivity to prevent unauthorized use. We recommend keeping your login private and using a strong, unique password. 5. Cookies and Tracking We keep things minimal and useful: MirrorRide uses cookies to remember your last visit, preferred services, or location settings. We do not use cookies to track your activity outside our site or share your behavior with advertisers. You can disable cookies at any time via your browser settings. 6. Platform Security and Monitoring We actively protect our website like we protect your car: Firewall protections and real-time monitoring help block intrusions and suspicious activity. Our infrastructure is regularly updated to patch vulnerabilities and maintain fast, secure performance. Only authorized personnel can access sensitive system data — and only for legitimate purposes. 7. Fair Use and User Conduct To keep the platform useful for everyone: Please don’t submit fake bookings, spam forms, or misuse promotions. Abusive behavior through forms or support tools may result in account restrictions or IP blocks. If we detect misuse, we act fast to keep the system clean and reliable. 8. Staff Access and Internal Controls Your information stays in the right hands: Only team members directly involved in service or support can access your booking or contact details. We train our team in data protection basics and monitor internal access as part of routine operations. 9. Policy Updates As MirrorRide grows, our systems and services may change — and this policy will evolve with them. You can always find the current version here. Using our website or services means you agree with the standards and protections described above.
